Single window service support solutions for enterprises

Jeeves provides electronics and appliances brands, retailers, FMCG marketers and durables insurers with a single window solution for high quality and reliable service and customer support on a pan India basis for a very wide variety of products.

Single point solution for whole of India:

  1. With our network presence in 225 cities across the country, it's difficult to find a city where Jeeves' service is not available. This makes us the smartest choice for companies that are looking to market their products through the length and breadth of our vast nation. For those looking to launch a new product or to expand operations Jeeves is the natural choice as a service partner.

Highly Skilled Team of Experts:

  1. We have a team of 500 thoroughly trained front-end technicians backed by support staff. Our - team includes regional product specialists, supply chain experts, a training team and all our staff undergo frequent skills up-gradation training to keep up with technological advancements.

Advanced IT Support Systems:

  1. Our customer and technical teams are supported by the latest ERP, CRM and Call Center management systems for call registration, tracking monitoring and resolution. We have all India Toll Free lines for easy registration of complaints and a customized ERP system that helps ensure that spares are made available where they are needed.

Comprehensive Infrastructure:

  1. Jeeves has state-of-the-art testing facilities for qualification and optimization of products as per Indian standards and ambient usage conditions. Jeeves has a presence in most major towns and has multiple offices in metros to ensure accessibility for customers. Most of these offices are equipped with state of the art repair and testing equipment to handle the most advanced of products.

Efficient Supply Chain Management:

  1. Jeeves has an efficient spares sourcing capability and all India warehousing network, with efficient logistic support connecting these centers. Each warehouse is equipped with comprehensive spares management equipment and systems - to avoid delays in availability of genuine spares in any part of the country.

Proven Trust Record:

  1. Jeeves is a proud partner of choice for many reputed manufactures, brand owners and premium retail chains in the country. Over the course of the last 5 years Jeeves has provided solutions to over 1 million households.

Genuine Parts & Software:

  1. We use only genuine spares and software to ensure the best performance for your appliances and durables.

Jeeves clientele

Jeeves today is the partner of choice for marketers, manufacturers, retailers and users of electronic and appliances products. Some of our clients include -

  1. Large format retailers marketing their private labels/store brands, like E Zone, Croma, Metro Cash and Carry, TPG Wholesale, More Hypermarts etc.
  2. Global and Indian electronics and appliance brands.
  3. Manufacturers and importers of electronics and appliances products.
  4. Durables insurers providing extended warranties.
  5. FMCG companies marketing cold chain products like cold drinks, ice creams and frozen food.

For more information please contact - corporatequeries@jeeves.co.in